Ten Year Guarantee

HomePro Insurance Backed Guarantees offer two levels of cover:

• Value Policy

If you have a HomePro Value Policy, you will be covered for the “Guarantee Period”.

• Value Plus Policy

If you have a Value Plus Policy, you will be covered for the period of deposit, as well as being covered for the “Guarantee Period”. The level of cover provided by HomePro Insurance Backed Guarantees will be dependent on the type of policy you are offered – you should refer to your policy document – but the following can be covered:

• Deposits

If the contractor ceases to trade following the receipt of the Deposit and before work has started, the policy will enable you to recover the deposit.

• Guarantee Period

If the contractor ceases to trade during the guarantee period, and you have reason to make a claim against the guarantee for faulty workmanship or materials, the policy will provide for an approved contractor to remedy the work. The cost of the work will be covered under the Insurance Backed Guarantee policy. The period of cover provided by HomePro Insurance Backed Guarantees is different depending on what you have covered. The following provides a guide to cover periods – but always check your policy document to be sure:

• Deposits

Deposit cover lasts for a max 90 days from receipt by the contractor. Always ensure you have a written receipt of the payment on headed paper or order form. Deposit protection will stop when work starts on site.

• Guarantee Period

The guarantee period is 10 years